SKYWARD CLICKS — TERMS & CONDITIONS Updated October 1, 2026 Scope and agreement Skyward Clicks provides website design, redesign, informational web apps, and optional maintenance. Before work begins, we agree in writing on the deliverables, price, timeline, and any third-party costs. Website estimates are not final quotes. Your accepted project agreement governs project-specific details; these terms supplement it. Payments and discounts Payments are in US dollars. The standard project payment schedule is 50% upfront after scope approval and 50% before launch or final handoff. Approved discounts reduce the one-time project total before the two payments are calculated. One discount code may be used per project; discounts do not apply to recurring maintenance. Applicable taxes and approved third-party charges are identified before payment. Delivery and revisions Delivery dates are agreed for each project and depend on timely content, access, feedback, and approvals. Two revision rounds within the agreed scope are included unless your project agreement specifies otherwise. Additional pages, features, revisions, or integrations require an approved change to scope and price. We provide a review opportunity before launch. Your content and responsibilities You provide accurate business details and content you have permission to use, and approve the site before launch. You are responsible for your business claims, products, services, and legal requirements. Do not send passwords or payment card details by email; account access should use secure invitations where available. Client ownership You retain ownership of your domain, content, and core business accounts. On payment for the agreed deliverables, the custom website or app deliverables are yours. Third-party software, fonts, imagery, platforms, and services remain subject to their own licenses and terms. Skyward Clicks retains only the access needed to build or maintain the project. Optional maintenance never transfers ownership to Skyward Clicks. Hosting and outside services Hosting, domain renewals, email, payment processing, booking tools, and other third-party services are separate unless expressly included in the quote. Their fees, availability, and policies are controlled by those providers. Search rankings, revenue, traffic, and uninterrupted third-party service are not guaranteed. Optional maintenance Maintenance is a separate, optional service with its own agreed monthly price and defined scope. It is not unlimited development. Any recurring billing requires your explicit agreement to the amount, billing schedule, and cancellation terms before it starts. Ending maintenance does not remove your ownership of the website or accounts. Cancellation and refunds Contact help@skywardclicks.com to cancel or request a refund. Before work begins, an advance payment is refundable except for specifically approved, nonrecoverable third-party costs. After work begins, we provide an accounting of completed work and approved costs and refund any unearned balance. Work completed is valued using the accepted project scope and agreed pricing, not an undisclosed cancellation fee. Mandatory consumer rights remain unaffected. See the refund policy for details. Questions and changes Contact help@skywardclicks.com with project, billing, or support questions. Changes to an existing project agreement require written agreement; publishing revised website terms does not by itself change an accepted project. These terms do not exclude rights that cannot lawfully be excluded.